This web site is owned and operated by Premier Luggage & Bags Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please use our contact page Our Contact details: Premier Luggage & Bags Ltd Unit 8B High Cross Centre Fountayne Road London N15 4QN Phone: 020 8801 2085 Fax: 020 8365 0852 Email: sales@luggageholdalls.com Company number: 01952160 |
Making A Purchase Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'View Cart' where you will find your complete order in the Paypal shopping cart When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Delivery Schedule As standard, we send all of parcels to be signed for via courier. Delivery usually takes 2-5 working days For more details contact us on 020 8801 2085 We are prompt in our shipping, but we are not responsible for transit time. |
Back Orders If your item is not in stock, we will back order for you. We will contact you by phone or email to inform you and give you the choice of an alternative or a refund. |
Tax Charges For orders made from the UK or the European Union, 15% VAT is added. All other orders are VAT free. |
Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee. |
Privacy Policy Premier Luggage & Bags Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days and we will refund the cost of the item(s). Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. 'Advance' products are manufactured following strict quality control standards using top quality workmanship and materials. However, Premier Luggage (owner of the Advance name) is not responsible for any damage due to misuse of their products or mishandling in transit which is the sole responsibility of the carrier concerned. |